Our apartments can also use our digital information folder. However, there are specific things that are sometimes different than in our hotel. You can find this information here.

Keys: You have received 2 keys from the hotel that provide access to the main entrance of the apartment complex, the storage room and the apartment. These keys must be returned to the hotel. There is also a separate key to open the terrace door. Please leave this key in the door and not return it when you check out.
You have also received a ‘tag’ that functions as a key. This tag can be used at the parking garage barrier, the hotel elevator and to enter the wellness area.

Equipment: The apartment is equipped with all the comforts one could wish for. Operating instructions are available for most devices, which are located in the TV cabinet. Please read the instructions carefully before using the device. That prevents a lot of misunderstandings.

Wifi: The name of the WiFi network is your apartment number, for example: ‘Apartment 101’. The code of the WIFI network is residencedeschelde

Smoking: Smoking is not allowed inside the apartment. When you use the balcony to smoke, please use the ashtray to keep Cadzand and the surrounding area neat and clean.

Wellness: You can use the swimming pool and sauna in the hotel. There are changing rooms there and you can also use your bathrobe for that. The wellness is open from 9:00 am to 9:00 pm. You must bring your own towels and it is mandatory to wear swimwear.

Dishwasher: For the dishwasher you can use the available dishwasher tablets that are ready upon arrival.
When you leave, please put your dishes in the dishwasher and turn it on.

Parking: To get to the parking, follow the path to the right of the hotel, you can open the barrier with the tag. At the bottom, turn right and park in the parking lot: P… . The elevator to your apartment can be found behind the green/red wall, depending on your apartment.

Please note that only 1 car is allowed in the parking lot per apartment

Bicycles: You can store the bicycles in the garage / You can store the bicycles in the storage room of your apartment.

Restaurant: If you are going to enjoy the restaurant, it is possible to pay the bill to your apartment. In this case, you must provide your apartment number and the house number at checkout, for example 99-101. Always mention that this is an apartment.

Home automation: In the apartment you will find a small tablet on the wall, which can be used for temperature and lighting. The top two buttons are for controlling the temperature, left is warmer and right is colder. If you press the button at the bottom right, all lights will turn off and you can operate the lights individually with the other buttons.

Waste: Garbage bags can be deposited in the waste containers at the rear of the complex. This is in the street behind the hotel: ‘De Blommaar’. You can reach this via the double black doors at the back of the parking garage.

Streaming: The apartments have a Smart TV, you can also use one of the available apps (Amazon, Netflix, NPO, etc.) to watch TV that way. However, do not forget to log out before departure.

Smoke detector: Here you will find more information about the smoke detectors in your apartment.

General terms and conditions: Our general terms and conditions of Hotel de Schelde apply to all our services.

Hotel de Schelde has its own free underground parking. You can park your car here during your stay at your own risk. You can temporarily park the car in the check-in parking lot. After receiving the key card of your room, you can park the car in the parking garage in the designated places.

Apartments:
For our guests in the apartments we have a parking space with a number

If you wish, you can have a baby cot delivered to your room. The baby bed includes linen (deck). There is no mattress in it, but a standard soft bottom. The cost for the baby bed is € 10.00 per night.

You can use the bathrobes in your room for free. If you wish to take it with you. You can also buy them in the lobby. We ask for an amount of €50,- for that.  

We are happy to help you with your luggage if needed. We have a trunk compartment if you wish to temporarily store your luggage. Ask us at the reception.

To keep your view of the beach, the sea, marina or Cadzand-Bad unstouched, we kindly ask you not to use the balcony handrail for hanging personal items and towels.

You can pay with your debit card at almost all points of sale. In addition, you can pay at the Hotel with the following credit cards: Euro/Mastercard and Visacard. You can also pay for your room via online check-out with Apple Pay or Google Pay. The day before your departure we will send you an invitation via email for the online check-out.

In case of fire, leave the building and go to the assembly point.
For fire safety, no candles may be burned in the room.

In an emergency, follow the escape route sign:

If you would like a gift voucher, you can ask for information at the reception.

Before you arrive at our hotel, you can do an online Pre-Check-in yourself, to speed up your actual check-in at the reception in our hotel. This gives you more time to enjoy your stay.

Check-in is from 15:00. You can temporarily park the car in the check-in parking lot. After receiving the key card of your room, you can park the car in the parking garage in the designated places.

Apartments:
For our guests in the apartments we have a parking space with a number.

Check-out is before 11:00. Before your departure, you will receive an invitation via email to organise your own check-out. You can then already pay if you wish so that you are ready faster at check-out! You can always leave your key card after leaving the parking garage, after the barrier.

Apartments:
For our guests in the apartments we ask you to hand over your key at the reception. Check-out is before 10:00 am.

Our kitchen is open until 9 pm. Click here for the menu.

You can have a drink in our restaurant from 11:30 am to +/- 11:00 pm. We have already prepared a bottle of water for you in the room, this is offered to you free of charge. Would you like something different in your minibar? Ask for it at the reception or check out our hotel shop.

Of course you can visit our restaurants for a delicious meal. But if you are looking for something else you will find here a list of some recommendations for a nice and good restaurants nearby.

Cadzand-Bad
Beach Boy
Brasserie LouLou
Bistro Beaufort
Moio Beach
Strand Ruig
Dok 14

Cadzand-Dorp
L’Angolo
Restaurant Dell’Arte

Breskens
Restaurant Spetters
Amuse

Retranchement
Grenzeloos
Zilt&Zout

Hoofdplaat
De Kromme Watergang

Groede
Etablissement 1880
Puur

Sluis
Mineral Sluis
La Trinité
Restaurant de Vijverhoeve
De Eetboetiek

Oostburg
Eigenwijs
De Eenhoorn

If you want to take your holiday a step further, rent a bike near the hotel to explore the cycle paths along the coast of ‘Zeeuws-Vlaanderen’, at Neptunus Tweewielers. We recommend that you do this in advance via the following link: https://www.neptunustweewielers.nl/verhuur or call: 0117 39 22 20.

Use our discount code for a nice discount on your reservation at Neptunus: Schelde@2024

We also have a bicycle storage room to store or charge your bike for the night.

Apartments:
For our guests in the apartments we have a storage room in the parking basement.

Click through to this page for discounted bike rentals in Cadzand.

Hotel de Schelde also thinks environmentally conscious, save water, hanging towels is used again. If you put your towels on the floor, you will of course receive a new towel.

Towels are also available in the pool.

#hoteldeschelde

Your pet is welcome, at an additional cost, in your hotel room. Only in consultation and maximum 1 pet per room. We do not provide care for your pet. When travelling in the hotel; please keep your dog on a leash.

Apartments:
For our guests in the apartments, dogs are allowed in some apartments. Ask our reception for more information.

Of course, we offer free Wi-Fi throughout the hotel. And don’t forget to use #hoteldeschelde if you want to post something fun about your stay here on the coast.

For more information, see chapter: Wifi

Although we admire the romantic in you, it is not allowed to light candles or tealights in the room. Each room has its own fire alarm, if it detects fire or smoke we have to evacuate the entire building!

If you like the idea to discover the seaside resort of Cadzand-Bad, nature reserve ‘t Zwin or other great places on the Zeeland coast, we have a map of the area to give you ideas.

In the hotel room you will find a safe. It works as follows:

To close the vault:

Close the door and enter a self-chosen code of 4 to 6 digits and press #.

To open the safe:

The code chosen to close the door is also the code to open it. For this code and press #.
The safe will now open.

Do you want a different pillow than you now have on your bed?

Each room has two types of pillows. Do you want a thinner pillow? You can ask for these at our reception.

The lobby is the heart of the hotel, an informal place where you can connect with other guests. A place where you can relax, have a drink, read a newspaper or get information at our reception desk. Our staff will be happy to help you. Here you will also find our hotel shop with nice accessories and souvenirs.

Hotel de Schelde has two meeting rooms available. Ask the reception staff for more information about the possibilities.

We have prepared a bottle of water for you above the minibar. This will be offered to you free of charge. If you want something else in your minibar, ask about the possibilities at our reception, the restaurant or take a look at our hotel shop.

Apartments:
For our guests in the apartments you do not have a minibar. Your apartment is of course equipped with an extensive kitchen.

Do you need a needle and thread? Ask at our reception.

Breakfast is available from 8:00 am to 10:30 am. You can also take your breakfast to the lobby if you wish.

Apartments:
For our guests in the apartments, breakfast is not included as standard. You can reserve this for a fee if you wish.

Umbrellas are available in the lobby or in the closet if you need them.

Use the privacy sign / do not disturb sign on the door handle and we will respect your privacy.

We are happy to help you whenever you wish. Feel free to meet us in the lobby, call us +31 117 39 17 20 or send us a WhatsApp message on +31 117 39 17 20 between 09.00 and 21.00. With, among other things, your confirmation and at check-in, we will send you an email with a contact link. You can also ask your questions to the reception via this link.

Hotel de Schelde is a non-smoking hotel. Lighting an (electric) cigarette or cigar is prohibited. Additional charges will be charged for deep cleaning of the hotel room.

Room service can be ordered through the reception or in the restaurant.

Room service costs €7,- each time.

Apartments:
For our guests in the apartments we do not offer room service. You are of course welcome in our restaurant.

It is not allowed to take property from Hotel de Schelde. You are also responsible for any damage to the room during your stay. The costs for the replacement of missing or damaged items will be charged to you afterwards. In addition, in the event of theft and/or vandalism, we report it to the police. You are responsible for any damage to your own property. For more information, please refer to our general terms and conditions.

Do you want to iron your clothes? Contact the reception and we will provide you with an ironing board and iron in your room.

Bringing home souvenirs for loved ones is always a pleasure. You can find a number in our hotel shop in the lobby.

If you encounter an urgent technical defect in your room during your stay, you can report this to the reception. If the technical debour does not need to be resolved during your stay, we kindly ask you to report this to the reception at a time of your choice.

You probably have your own smartphone. Use it if you want to get in touch with the reception for all your questions. This can easily be done by calling or Whatsapping: +31117391720. With, among other things, your confirmation and at check-in, we will send you an email with a contact link. You can also ask your questions to the reception via this link.

If you still want a telephone from the hotel; you can ask for it at the reception. We will be happy to help you.

Store valuables in the safe of your hotel room.

In an emergency, follow the escape route sign:

You can contact the reception about lost or found items. Hotel de Schelde is not liable for loss and/or destruction of property.

Our general terms and conditions apply to all our services. These can be found on our website.

For your safety and from a hygienic point of view, we do not have kettles in the rooms.

If you would like a wake-up call in the morning, please contact one of our receptionists for a wake-up call. This is possible from 07.30.

With our WhatsApp service, personal information and contact with the hotel is always available. Reachable on the hotel’s telephone number: +31 117 39 17 20 between 09.00 and 21.00.

The entire hotel has free Wi-Fi, no password is required. Network: ‘Hotel de Schelde‘

Apartments:
For our guests in the apartments do have a password: residentiedeschelde. Your Wi-Fi network is labelled with your own apartment number. For example, ‘Apartment 101’.

Our indoor pool is at your disposal free of charge. Towels are provided for hotel guests and you can bring a bathrobe from your hotel room. The wellness with a steam room, sauna and effervescent bench are also waiting for you.

The pool is open daily between 9:00 and 21:00